The most effective managers also understand the power of timing. They pay attention to small details like behaviours or the current agenda in the business and know the impact timing can have on an outcome.

‘Why’ is one of the most important words for a manager. Use it and it will help you with everything from building trust to developing the team. 

These three ‘A’s will help keep your mindset as a manager in the right place. 

Acceptance – some things will just happen. You may not get the budget you asked for, you may not have inherited the team you would have hired, and many things will come out of nowhere or not go the way you’d like. There are some things you can’t conrol and you just have to acknowledge it and accept it. Now how will you take this forward? 

Management manuals can be helpful, as can job descriptions but what exactly is the job of a manager. Remember these three fundamentals and you won’t go far wrong. 

One of the most under-used yet most effective tools in the manager's toolbox; listening. It can give you the answer to so many questions.

Giving feedback is something that a lot of managers avoid because they don't feel confident doing it. Here are 3 ways to improve the way you give that crucial feedback.